Shipping policy
Delivery Time & Cost
We currently offer free shipping on all products sold on our site.
Due to high demand, please allow 5 - 15 business days for the shipping of your item.
Shipping Method
You'll receive a confirmation email once your order is placed, followed by a second email containing your tracking information once your order has been shipped from our warehouse.
The courier your order is shipped with will be selected by our warehouse based on the best option available, which are; USPS, FedEx, UPS, EMS, DHL, or TNT.
In the unlikely event that you don't receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us as soon as you are aware and no longer than 7 days from the delivery date.
Orders outside of the country
Please allow 7 - 16 days for your order to be delivered from when the order is shipped as transit times are longer to destinations outside of the mainland US.
For more questions or help, contact us at support@solidfoundsource.com